Business Support Systems - A unique platform for BSS automation
Moflix provides a fully digital solution for the automation and simplification of complex BSS processes while providing a positive mobile-only customer experience. The Moflix Interaction Platform is a ready-made solution that can be implemented and integrated into existing architectures in record time.
A complete digital BSS solution
The Moflix Interaction platform is a white-label platform built for the automation and simplification of BSS processes while still meeting legal and regulatory requirements. The platform's core is built entirely on Amazon Web Services (AWS), which allows the orchestration of services such as customer identification, billing, and customer support in a fully cloud-based environment. As a cloud-based solution, it provides a truly paperless, streamlined solution that can reduce IT and operational costs without the need for a massive transformation project.
The platform uses Onfido as a KYC provider for the customer identification, Zendesk as Customer Management System, Killbill as Subscription/billing engine, and Datatrans as payment provider.
Built on Amazon Web Services (AWS), it enables the orchestration of services such as:
- Customer onboarding and self-service
- Strong customer identification
- Customer support
- Subscription billing
The Moflix Interaction Platform is a ready-made solution that can be implemented and integrated to existing architectures in record time.
Processes are fully automated and 100% digital. Cumbersome manual workflows have been removed unless they can be done by the customer using self-service.
Cost savings & automation
With the automation of manual processes such as billing and customer support, operators can reduce IT and operational costs.
Optimization of structures and distribution channels
Digital enables the elimination of inefficient intermediaries and costly physical infrastructure.
Existing process utilization & fast deployment
The Moflix Interaction Platform is a ready-made solution that can be implemented and integrated into existing architectures in record time.
Simplicity and customer satisfaction
Better serve your customers and exceed their expectations for digital services, with everything at their fingertips through the app.
The Moflix platform is a versatile tool for companies operating in highly-regulated environments, such as Telecom and Insurance.
Get in touch If you would like to learn more about the benefits of the platform in other industries.
""It is great to have a business partner that really understands our needs for digital services. Thanks to Moflix, we have been able to launch a next generation mobile product on the Swiss market with the true focus on digitalization. Moreover, the close collaboration and continuous support help us to grow the business together.""
Director Strategy & Proposition at Sunrise Communications
Interested? Let's get in touch!
At Moflix we understand the need for digital services, as well as the implications and risks of a digital transformation. We help operators to transform their operations without the need for a massive transformation project.
Get in touch today and discover all the benefits of a future-proof business with Moflix.